Rates & FAQ

My office is located at 5304 W. Plano Pkwy, Plano, TX. 75093

Yes, I offer online counseling through a secure, confidential, HIPAA-compliant video conferencing platform as well as in-person appointments.

Counseling appointments are held Monday through Friday.

Sessions are 50 minutes long.

Individuals $150 per 50-minute session,

Couples $150 per 50-minute session

I am considered an "Out-Of-Network" provider, which means I do not accept any insurance directly.

If you would like to use your insurance, then I am able to provide you with a monthly receipt called a "Superbill" and you can submit this to your insurance provider for possible reimbursement. I recommend calling your insurance provider directly and checking with them to confirm if you have "Out-of-network" benefits.

Otherwise, you can choose to see me privately and not involve your insurance at all. See why many of my clients choose this option below.

Many of my clients actually prefer to work with me privately and not involve their insurance at all. This is because in order to use your insurance for counseling, a mental health diagnosis is required, and this gets attached to your record and in some cases can stay on your health record permanently. Insurance can also put limitations on the number of counseling sessions you can have, which can hinder you from completing your therapeutic process.

There can be a lack of confidentiality as the insurance company can require the therapist to disclose information about treatment that would otherwise be considered protected information. Insurance information does not have the same legal protections of confidentiality as the relationship with the therapist. Once this information is in your medical record it can be requested by third parties for various reasons.

Reach out by calling or texting me at (469) 232-7877, email hello@melodiealexandercounseling.com, or through the link on this website to schedule your initial 15-minute free consultation. We'll chat to see if I am a good fit for your needs. Then we can book a thorough ‘getting to know you’ session where we explore your unique issues and your hopes and goals for therapy more in depth. I'm really looking forward to hearing from you!

It's easy to lose track of time, so my scheduling system will send you courtesy reminder texts 24-hours before your appointment. I understand that sometimes you need to cancel or reschedule. To do so is easy. You only need to text or email me 24 hours before the session. Otherwise, the full fee will be charged.

The intake packet will be emailed to you to complete electronically in the comfort of your home. The intake packet will ask for basic information about you, such as your address, demographic information, and a general form about why you are seeking counseling. You will also be able to review and sign off on my business policies and procedures and the informed consent, confidentiality agreements, and financial arrangement. Your credit card information will be stored securely on file, making payment processing easier and more convenient. All forms must be completed at least 24 hours before your first session.

In the first session, I will help you feel comfortable and at ease while getting to know you better. We explore your unique issues and concerns, how those issues impact you and your relationships, and your hopes and goals for therapy in more depth. If you have seen a previous counselor, I want to hear about your experience to give me insight into what you found beneficial and what was not helpful in those encounters. I will happily answer any questions you may have at that time. Also, by the end of the first session, I hope you have a sense of me and how I work.

In the first session, I will help you and your partner feel comfortable while getting to know you better. We explore your unique relational issues and concerns, how each of you is currently experiencing the relationship, and your goals for therapy. If you have seen a previous couple's therapist, I want to hear about your experience to give me insight into what you found beneficial and what was not helpful in those encounters. I will happily answer any questions you may have at that time. Also, by the end of the first session, I hope you have a sense of me and how I work.

After the initial session, I will meet with each partner individually to focus on your attachment history while continuing to get acquainted. Attachment history is gathered by asking several questions that will help us efficiently understand the coping patterns you formed earlier in life that you currently utilize in your relationship when there's a threat to your connection. After the individual sessions are complete, we will meet all together for the remainder of your couple's therapy.

I work with young adults, adults, and couples. I provide a safe, therapeutic environment for all my clients for their healing journey. Allowing couples to heal from various relational conflicts, feelings of disconnection, recovering from affairs or simply wishing to deepen their intimacy. I also provide premarital counseling for those just starting their marital journey. Plus, I walk alongside individuals struggling with grief & loss, trauma, anxiety, and depression.

I understand wanting to have more clarity on the duration of the therapeutic process. Unfortunately, there is no specific time frame when working on personal development, personal growth, and your unique concerns.

Typically, counseling will be terminated when the client's goals have been met, the issue that led the client to counsel has been resolved, or symptoms have been reduced or are manageable. The client and therapist will decide the best ending time frame from the therapy plan.

I do not assign homework for my clients but occasionally will suggest materials that you can utilize to enhance your healing and growth journey.

Therapy works best when it is consistent and frequent. In the beginning, I recommend weekly sessions until life starts to feel more manageable and you're experiencing some relief from your presenting concerns. Then, we can discuss spacing your appointments out to every other week.

It's not uncommon for one partner to hesitate or resist the idea of attending couples counseling. If this describes your situation, then absolutely come alone. You can still experience growth and relief by working on your part of the marital negative patterns while making significant changes within yourself.